Cancellation policy

Herbal Fuel — Preorder Cancellation Policy

Herbal Fuel Batch 001 – Hibiscus Punch is available for preorder. Payment is collected in full at checkout.

Expected Shipping Deadline: January 31, 2027.

Cancellation Before Shipment

Customers may request cancellation of their preorder at any time before their order ships. Approved cancellations will receive a full refund to the original payment method.

Missed Shipping Deadline

If your Batch 001 preorder has not shipped by January 31, 2027, you are entitled to request a full refund of your unshipped order.

After Shipment

Once an order has shipped, cancellation is no longer available. Any applicable refunds or satisfaction guarantees are governed by Herbal Fuel's Refund Policy.

How to Request Cancellation

Contact Herbal Fuel through the contact information provided on our website. Include your order number and cancellation request. Refunds will be processed to the original payment method, subject to payment provider processing times.